How Does it Work?
*Customers are redirected to the Customer Portal when they scan the QR code with their smartphones. In this portal tey can submit a request, wish and complaint form or ,if desired, the they can fill out company's surveys.
*The data of this form is stored in your company's data collection center and an instant notification is sent to the relevant contacts. Thereby, the relevant contacts can contact the customers immediately, if they wish. In addition, the obtained data is always available.
*You can know which customer places requests from which location and connected from which branch. Customers can become members through social media and thus join your network.