Let Everything Notified to Us Remain with You
Bize Bildir Assistant, designed for organizations operating in different sectors, draws attention to us as a modern and practical notification tool for customers. Bize Bildir assistant designed for organizations operating in different sectors, stands out as a modern and practical notification tool for customers. The application, which focuses on customer satisfaction, is increasing its popularity among institutions. It is a more practical and effective method than other digital communication channels such as social media and e-mail.
Bize Bildir, a practical feedback assistant; is a modern “customer complaints management module”. It provides the opportunity to measure, evaluate, analyze, compare and solve customer satisfaction for institutions and organizations in different sectors such as hotels, educational institutions, hospitals, cafes and restaurants, shopping centers, housing and plaza site management.
Bize Bildir provides a bridge between customers and business by recording, managing, following, and resolving complaints. It also allows you to store customer forms to be accessed at any time.
The feedback assistant, which enables the identification of customers' attitudes, thoughts, feelings and suggestions, stands out as a useful method to increase the service quality and popularity of institutions. The module that allows the organization to be evaluated from the eyes of the customer maximizes customer satisfaction with instant feedback.
Customer Feedback can be answered instantly
Bize Bildir is presented with a design that can be easily used by corporate units and customers. Customers can scan the QR code, which is provided in any field in the relevant institution or organization, with their smart phones. They can fill the request, wish and complaint form or the company's questionnaire in the customer portal they are directed to.
Forms containing customers' feedback are sent to the relevant people instantly. In this way, related or authorized persons can communicate with customers who give feedbacks immediately. Thus, institutions can intervene on the spot without debasing their name in the social media. Form data is stored in the Bize Bildir’s data collection center. This feature of the application gives the opportunity to make a retrospective report and analysis about customer satisfaction.
By the courtesy of Bize Bildir, you can reach to unhappy customers and contribute to the formation of happy and loyal customers.
You can track which customer gives feedback from which location or which department with Bize Bildir. Customers can join the company's network through social media accounts.